Updated at 2021-09-12
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Josei, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the Josei Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Josei and use the services.
- Service: refers to the service provided by Josei as described in the relative terms (if available) and on this platform.
- Website: site, which can be accessed via this URL: http://alpha.josei.life/
- You: a person or entity that is registered with Josei to use the Services.
Return & Refund Policy
Thanks for shopping at Josei. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Josei. The main thing to remember is that by placing an order or making a purchase at Josei, you agree to the terms set forth below along with the Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you will not be able to issue a refund for your item. But, we are more than happy to collaborate and provide you some digital marketing services or give you some extra social media templates for free.
Refunds
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly prepared with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock or may face some issues with the quality check. If you have purchased via Online payment (not Cash on Delivery), then you will NOT be refunded. But, we will schedule a call and solve it differently: some free digital marketing work for your brand.
We carry out thorough quality check before processing the ordered item.
We follow certain policies to ensure transparency, efficiency and quality customer care:
- We DO NOT allow returns on digital products/services.
- Refunds are NOT given for any purchases made.
- We DO NOT encourage exchanges of our products.
- We DO NOT engage in reselling used products and discourage the same.
For International Orders:
- We DO NOT support Exchanges or Returns.
- Orders cannot be returned, canceled or refunded.
- If you face any issues, please contact our Support Team immediately.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: [email protected]
- Via this Link: http://alpha.josei.life/contact/
